IRAĀIO Privacy Policy

1. Introduction

IRAĀIO respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how information is collected, used, stored and protected when you access our website, register for wānanga, purchase products or engage with our services.

By using this website or engaging with IRAĀIO services, you agree to the practices outlined in this Privacy Policy.

2. Information We Collect

We may collect personal information including:

  • name
  • email address
  • phone number
  • billing information
  • account login details
  • purchase history
  • communication records
  • IP address
  • browser and device information
  • website usage data

Information may be collected when you:

  • register for a wānanga
  • purchase a product
  • subscribe to emails
  • complete forms
  • access membership areas
  • contact us
  • use our website

3. Payment Information

Payments are processed securely through third-party payment providers including Stripe and related payment services such as Afterpay/Clearpay where available.

IRAĀIO does not directly store full credit card or payment details on its servers.

Payment providers operate under their own privacy and security policies.

4. How Information Is Used

Information may be used to:

  • provide access to products and services
  • process payments
  • create user accounts
  • communicate important updates
  • send confirmations and receipts
  • improve website functionality
  • monitor platform performance
  • maintain security
  • provide customer support
  • meet legal obligations

5. Email Communications

By registering or purchasing through IRAĀIO, you may receive:

  • registration confirmations
  • access information
  • service announcements
  • educational updates
  • relevant communications relating to your participation

You may unsubscribe from promotional communications at any time where applicable.

6. Cookies and Analytics

This website may use cookies and analytics technologies to improve website functionality and user experience.

Cookies may help:

  • remember user preferences
  • maintain login sessions
  • understand website usage
  • improve platform performance

Third-party services such as analytics providers may collect non-identifying usage data.

7. Data Storage and Security

Reasonable steps are taken to protect personal information from unauthorized access, misuse or disclosure.

However, no online platform or electronic transmission can be guaranteed completely secure.

Users acknowledge that information shared online carries inherent security risks.

8. Sharing of Information

IRAĀIO does not sell personal information.

Information may be shared with trusted third-party service providers where necessary for:

  • payment processing
  • website hosting
  • email delivery
  • membership access
  • analytics
  • technical support

These providers operate under their own privacy and security obligations.

9. Access and Account Responsibility

Users are responsible for maintaining the confidentiality of their login information.

IRAĀIO is not responsible for unauthorized access resulting from shared or unsecured account credentials.

10. External Links

This website may contain links to third-party websites or services.

IRAĀIO is not responsible for the privacy practices, content or security of external websites.

11. Children’s Privacy

IRAĀIO services are not intended for children under the age required by applicable law without parental or guardian involvement.

12. Changes to This Policy

IRAĀIO reserves the right to update or modify this Privacy Policy at any time.

Updated versions will be published on this website.

13. Contact

For privacy-related questions or concerns, please contact:

me@iraaio.com

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